Credit Controller - June 2026

We are looking for a highly efficient and dynamic Credit Controller to join our Finance Department at Grant Westfield, Edinburgh.

As a credit controller, you will administer the credit control function, ensuring all outstanding debts are collected on time.  You will be critical in managing our credit and collections processes, ensuring timely payment collection and minimising credit risks.  This also includes setting targets and KPIs and implementing relevant policies and procedures of the company.  You will also contribute to maintaining a healthy cash flow and optimising our financial performance.

If you are a detailed oriented, with excellent customer satisfaction, we want to hear from you.  We provide attractive renumeration package with a wide range of benefits and an inclusive forward-thinking work culture that promotes progress.

You will report to the Finance Manager, with a competitive salary.

• Ensure credit control policies and procedures are implemented effectively to minimise credit risk.
• Responsible for collecting overdue accounts and applying strategies to encourage timely payments.
• Monitoring credit exposure and minimising bad debt risks of the organisation
• Maintaining positive relationships with customers while effectively mitigating credit risks and ensuring timely collections
• Coordinate and collaborate with other departments such as customer service and sales and finance team to handle all credit related matters appropriately.

• Monitor and manage the credit control processes, ensuring adherence to the company’s policies and procedures.
• Evaluate and assess the creditworthiness of new and existing customers through credit checks and payment history.
• Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records.
• Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
• Engage with customers to establish payment plans, negotiate payment terms and resolve billing disputes.
• Implement strategies set out by GW to minimise late or non-payment by customer, including initiating collection actions and negotiating payment plan.
• Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.

Required skills and Qualifications

• Strong knowledge of credit control principles, practices and regulations in the UK manufacturing industry
• Proficient in using financial software and credit management tools – ERP systems
• Excellent analytical skills with the ability to evaluate financial information.
• Knowledge of Microsoft office – preferably advanced Excel skills
• Ability to implement accounting principles and practices effectively.
• Exceptional attention to detail and accuracy in data entry and documentation
• Outstanding communication skills with the ability to build a good relationship and effectively resolve disputes.
• Ability to work confidently, independently and within a team environment.

Preferred skills and experience:

• Experience in handling high volume transactions.
• Good working knowledge of monthly accounting cycles.
• Experience with ERP systems, Epicor is an advantage.
• Strong time management and organisational skills with the ability to prioritise tasks and meet deadlines.
• Exceptional communication skills to interact with internal and external stakeholders.
• A good team player.
• Experience in a manufacturing environment.

• Competitive salary with benefits
• Discretionary annual bonus scheme
• 33 days annual leave (includes public holidays), opportunity to purchase additional days
• Health Cash Plan
• Cycle to Work Scheme
• On-site Parking
• Staff Discount
• Share Save Option

Job location and Working hours

• Based on-site in Edinburgh, this is a 36.5 hours role Mondays to Friday

If you are interested in this position, please send a CV and covering letter to Hazel Edment, HR Manager: HR@grantwestfield.co.uk, indicating your salary and possible start date.  We look forward to hearing from you.

Or apply using the form below.

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