Credit Control Administrator

We are looking for a highly efficient administrator to join our Finance Department at Grant Westfield, Edinburgh.

Reporting to the finance manager you will be a vital part of the credit control function.

If you are detailed oriented, with excellent customer service skills, we want to hear from you.  We provide an attractive renumeration package with a wide range of benefits and an inclusive forward-thinking work culture that promotes progress.

• Office based.
• Salary:  £27,000 per annum
• Work Pattern: 36.5 per week

Main responsibilities include, but are not limited to:

• Coordinate and collaborate with finance colleagues and other departments such as customer service and sales to handle and resolve all AR related matters appropriately.
• Establish credit limits and evaluate the creditworthiness of customers.
• Ensure credit control policies and procedures are implemented effectively to minimise credit risk.
• Maintaining positive relationships with customers while effectively mitigating credit risks and ensuring timely collections.
• Setting up customer accounts.
• Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.
• Monitor customer accounts to resolve and address queries promptly.
• Take credit card payments from customers.
• Evaluate and assess the creditworthiness of new and existing customers through credit checks and payment history.

Skills and experience:

Required:

• Proficient in using financial software and credit management tools – ERP systems, SAP/Epicor
• Knowledge of Microsoft office – preferably intermediate Excel skills
• Ability to implement accounting practices effectively.
• Exceptional attention to detail and accuracy in data entry and documentation
• Outstanding communication skills with the ability to build a good relationship and effectively resolve disputes.
• Ability to work confidently, independently and within a team environment.

Desirable:

• Experience in handling a high volume of transactions.
• Strong time management and organisational skills with the ability to prioritise tasks and meet deadlines.
• Exceptional communication skills to interact with internal and external stakeholders
• Good working knowledge of monthly accounting cycles
• Experience with ERP systems, Epicor is an advantage.
• A good team player.
• Experience in a manufacturing environment.

Working for one of the leading manufacturing companies in the country, this is a great opportunity to drive positive change and make a significant contribution across the business. In return, you will receive a rewarding and competitive remuneration package, and be based in our Edinburgh office, in the heart of Scotland.

• Discretionary annual bonus scheme.
• 33 days annual leave (includes public holidays), with the opportunity to purchase additional days.
• Flexi hours – with a 3’oclock finish on a Friday!
• Healthcare cash plan.
• Bike to work scheme.
• On-site parking.
• Staff discount.
• Sharesave – an opportunity to purchase company shares.

If you're interested in this position, please apply using the form below.

APPLY ONLINE