Business Development Manager

Grant Westfield Limited, the company behind the UK’s leading bathroom wall panel brand Multipanel, has an exciting opportunity for a Business Development Manager to join our Sales team in South West England across postcodes TR, PL, EX, TQ, TA, BS and DT.

Managing the sales in this area, you will develop business with an existing client base, ensuring focus is on those customer outlets that are delivering or can deliver higher levels of sales.

Additionally, you will be responsible for building and maintaining key customer relationships, identifying business opportunities, negotiating, and closing business deals whilst maintaining extensive knowledge of our current market conditions.

 

1. New Business Development

• Develop new customers by growing, maintaining, and leveraging your network.
• Identify key contacts, and the decision makers within the customer organisation.
• Research and build relationships with existing clients.
• Participate in pricing solutions/service.
• Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion.

 

2. Client Retention

• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

 

3. Business Development Planning

• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Use knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

 

4. Management and Research

• Submit weekly progress reports and ensure data is accurate.
• Forecast and meet sales targets.
• Track and record activity on accounts and help to close deals to meet your targets.

 

Essential

• Experience in a field sales role is essential.
• Full UK driving license.

Desirable 

• Experience of working within the manufacturing sector and knowledge of our product would be advantageous.
• Excellent communication skills and an ability to work well in a team.
• Good punctuation, spelling and grammar skills.
• Flexibility and the ability to respond effectively to changing circumstances, adjusting priorities when necessary.
• Excellent organisational skills and the ability to manage your own workload.
• A good problem solver with the ability to analyse and recommend suitable solutions.

 

Customer service:

• Actively looks for ways to identify market demands and meet the customers’ needs.
• Continuously monitors delivery to make sure the customer receives an excellent service.
• Treats all clients with respect and cultural awareness.
• Accepts responsibility for mistakes, apologizes, and makes suitable and timely amendments.
• Takes pride in delivering a high-quality product or service.

 

Communication

• Present and discuss views effectively, through formal, informal, written and spoken communication, adjusting style to suit the audience.
• Actively listens to co-workers and customers to gain a better understanding of their concerns and needs.
• Spells and uses punctuation correctly; uses proper grammar; uses an appropriate business writing style.
• Keeps other members of the team accurately informed and up to date.

 

Flexibility:

• Demonstrates willingness to change ideas or perceptions based on new information or contrary evidence.
• Open to new ideas and listens to other people’s points of view.
• Responds effectively to changing circumstances.
• Adjusts tasks and priorities when necessary.

 

Continuous improvement:

• Constantly seeks ways to improve processes, products, or services.
• Seeks out/engages in continuous learning opportunities that develop self and expands organisational intellectual capital.
• Uses feedback from co-workers and clients to continuously improve service

 

Teamwork:

• Helps when seeing others being overwhelmed with work or unable to solve a problem.
• Is friendly, approachable, and cooperative.
• Shares knowledge, ideas, and concerns with other members of a team and across a wider organisational network.
• Admits to mistakes instead of blaming others.
• Respects cultural differences and differences in opinions.

 

Leadership

• Focuses on long term solutions.
• Deals objectively with conflict.
• Supports team members in difficult situations.
• Treats all team members equally.
• Clearly communicates the direction, required performance, and challenges of the team to its members.
• Provides feedback regarding both strengths and development needs on a regular basis; appropriately balances positive and negative messages.

 

Organisational skills

• Ensures a clear understanding of the desired result; if unsure, asks for clarification.
• Can work independently and prioritise the workload.
• Anticipates and prepares for upcoming events ensuring adequate resources are available.
• Keeps track of progress of a task or a project.
• Creates action plans to achieve performance expectations.

 

Problem solving

• Presents problem analysis and recommended solution to others rather than just identifying or describing the problem itself.
• Acknowledges when doesn't know something and takes steps to find out.
• Anticipates potential obstacles and develops plans to overcome them.
• Uses critical thinking to analyse the situation and establish course of action.

 

Working for one of the leading manufacturing companies in the country, this is a great opportunity to drive positive change and make a significant contribution across the business. In return, you will receive a rewarding and competitive remuneration package.

 

If you are interested in this position, please send a CV and covering letter to Hazel Edment, HR Manager, at HR@grantwestfield.co.uk, indicating your salary and possible start date.  We look forward to hearing from you. 

We look forward to hearing from you.

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